Terms & Conditions

Welcome to Jeff’s — Home of The Simple Threads.
By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by the terms below. These ensure a smooth and fair experience for both you and us.

Please read them carefully — they’re designed with your best interests in mind.

1.Product Information

We take great care to present our products honestly and transparently. Each piece is crafted with intention however:

• Minor variations in color, texture, or stitching may occur due to screen settings, lighting, and the nature of fabric-based production.
• Sizing is approximate, please refer to our Size Chart before placing an order.
• Every item is unique. Embrace the beauty of handmade variations.

2.Orders & Payments

• Order Confirmation
  Once your order is placed, you’ll receive an email confirming the order details. Please review it and reach out immediately if you spot any discrepancies.
• Payment Methods
  We accept all major debit/credit cards, UPI, Net Banking, and wallet payments. All transactions are encrypted and 100% secure.

• Pricing
  All prices are listed in INR. Prices are inclusive of GST and other applicable taxes, unless otherwise mentioned.

3.Shipping & Delivery

• Processing Time
  Orders are usually packed and shipped within 2–4 business days.
• Delivery
  Estimated delivery times vary depending on your pin code and shipping method. Once shipped, you’ll receive tracking details via email/SMS.
• Shipping Charges
  Shipping fees are calculated at checkout based on weight and destination.
  Free shipping may be offered on select products or during promotions.
  Remote locations may see slightly extended delivery timelines.

4.Returns & Refunds

We want you to feel good in every thread. If something isn’t right, we’re here to help. Please review our detailed Returns & Refunds Policy  for information on:

• Damaged or defective items
• Size exchanges
• Lost packages
• Refund timelines

Note: Return requests must follow the conditions and timelines laid out in the Returns Policy.

5.Intellectual Property

• Everything you see on our website from product photos and descriptions to brand visuals and logos is the intellectual property of Jeff’s / The Simple Threads.
• Unauthorized use, reproduction, or distribution is strictly prohibited.
• We pursue copyright violations under applicable law.

6.User Conduct

By using our services, you agree not to: Violate any applicable law or regulation.

• Post content that’s harmful, abusive, defamatory, or misleading.
• Interfere with the security, stability, or functionality of our website.
• Attempt to access restricted areas or private user information.
• Play fair, be kind — we’re all here for the same reason.

7.Limitation of Liability

While we stand by the quality of our products, Jeff’s will not be held liable for: Any indirect, incidental, or consequential damages

• Delays caused by third-party courier providers
• Losses resulting from incorrect usage or handling of our products
• Always follow our care instructions to maintain product integrity.

8.Changes to Terms

We may revise these Terms & Conditions occasionally to reflect business updates or legal requirements.

• Changes will be posted on this page with the last updated date.
• Continued use of our services implies your acceptance of the revised terms.

9.Privacy & Data Protection

We value your privacy. All personal information is securely stored and processed in accordance with our Privacy Policy.

• We do not share your information with third parties without consent.
• Payment data is processed via PCI-DSS compliant platforms.

10.Contact Us

Have questions, concern, or just want to chat? Reach out to our team — we’d love to hear from you.

• Email: support@studiojeffs.com
• Whatsapp support number:7022502721
• Hours: Monday to Saturday | 10:00 AM – 6:00 PM IST

Thank you for choosing The Simple Threads. Crafted for comfort. Worn with purpose.